How to turn off subscription auto-renew for subscriptions bought before October 26, 2020 How to disable payment auto-renew for subscriptions from our old shop
To open the subscriptions page, click on your username at the top right of the page:
![](https://support.ooona.net/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio1366530578d12ac49355af0d8f50cdd21chrome_2019-07-25_10-03-40.png)
And select "Old Subscriptions":
![](https://support.ooona.net/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio2708649468a4fbbc722243ddd24ada34eimage.png)
Click on the subscription you want to terminate:
![](https://support.ooona.net/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio136653173181daaa97ddb05344c53cf5echrome_2019-07-25_10-04-04.png)
And click on "TURN OFF" if the "Autorenew" is "on" (if it's "off" you don't need to do anything):
![](https://support.ooona.net/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio1366532594da91854eb408f723250cacfchrome_2019-07-25_10-05-08.png)